The coronavirus disease 2019 (COVID-19) national emergency has presented unprecedented challenges for the American public.  Millions of Americans are facing uncertainty and millions of Americans are experiencing new health problems during the pandemic.

Due to the exceptional circumstances and rapidly changing Public Health Emergency (PHE) impacting millions of people throughout the US every day, many Americans remain uninsured or underinsured and still need affordable health coverage. In accordance with the Executive Order issued by President Biden, the Centers for Medicare & Medicaid Services (CMS) determined that the COVID-19 emergency presents exceptional circumstances for consumers in accessing health insurance and will provide a Special Enrollment Period (SEP) for individuals and families to apply and enroll in the coverage they need. This SEP will be available to consumers in the 36 states served by Marketplaces that use the platform.

Starting on February 15, 2021 and continuing through May 15, 2021, Marketplaces using the platform will operationalize functionality to make a SEP available to all Marketplace-eligible consumers who are submitting a new application or updating an existing application.

Insurance Service of Asheville is here to help the community! 

To read the executive order, visit:

To read the press release, visit: 

To get to the Marketplace, visit:

For assistance, please reach out to our in-house specialist, Debra Sale at 828-253-1668 or