Claims Reporting

Being the “best” means being there when you need us!

Insurance Service of Asheville, Inc. takes pride in providing helpful and timely assistance when filing a claim. This may be the time you need us most, and we are proud to say we will be there for you.

In the event of a claim, please contact one of our customer service representatives by calling our office at (828) 253-1668. Out of town? Call toll free 877-253-0001. Should you wish to email one of our team that will be happy to answer your questions.  Click here for a listing of our professional staff.

The majority of the companies we represent also have toll free numbers directly to their respective claim centers. In many instances their team of professionals can speed the claim process up by having you report your loss directly with their company. This may be particularly important to you if your claim has occurred outside of normal agency business hours and you don’t want to wait to file your claim. If so, here is a list of companies and their toll free claim numbers.

Auto Owners Commercial

1-888-252-4626

Auto Owners Personal

1-888-252-4626

Farmers Insurance

1-800-435-7764

Fireman’s Fund

1-888-347-3428

Frankenmuth
1-800-234-4433

Foremost

1-800-527-3907

GMAC

1-877-468-3466

Hartford Commercial

1-800-327-3636

Kemper/Unitrin

1-888-252-2799

NC Beach & Fair Plans
(see note below)

1-800-662-7048

Met Life

1-800-854-6011

St. Paul-Travelers Commercial

1-800-238-6225

Travelers Flood

1-800-356-6663

St. Paul-Travelers Personal

1-800-252-4633

Zurich

1-800-987-3373

NOTE: NC Beach & Fair Plans - For wind only policies, call the claim number for your primary company (Homeowners, etc.)


 

Mail: PO Box 530, Asheville, NC 28802 - Phone: 828.253.1668 - Fax: 828-258-8164 - Email: info@isa-avl.com