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New! Special Program

CPA Professional Liability - ISA is the exclusive broker in NC for CAMICO.
Click here for details...

 

Special Program

Announcing Special Coverage for High Valued Homes.
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ISA in the news

Insurance Service of Asheville featured in Rough Notes Magazine
See it here ...

 

New Website Feature

Now make payments to select carriers Online. Click here ...

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P.O. Box 530
Asheville NC 28802

Phone: (828) 253-1668
Fax: (828) 258-8164
Toll Free: (877)-253-0001

isaavl@isa-avl.com

Claims

Being the “best” means being there when you need us!

Insurance Service of Asheville, Inc. takes pride in providing helpful and timely assistance when filing a claim. This may be the time you need us most, and we are proud to say we will be there for you.

In the event of a claim, please contact one of our customer service representatives by calling our office at (828) 253-1668. Out of town? Call collect. Should you wish to email one of our team, please click here for a listing of our professional staff that will be happy to answer your questions.

The majority of the companies we represent also have toll free numbers directly to their respective claim centers. In many instances their team of professionals can speed the claim process up by having you report your loss directly with their company. This may be particularly important to you if your claim has occurred outside of normal agency business hours and you don’t want to wait to file your claim. If so, here is a list of companies and their toll free claim numbers.

NOTE: NC Beach & Fair Plans - For wind only policies, call the claim number for your primary company (Homeowners, etc.)